Application Support Engineer
Accenture Chennai
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Scala
Good to have skills : No Function Specialty
Minimum 3 year(s) of experience is required
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Scala
Good to have skills : No Function Specialty
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users.
Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability.
Roles & Responsibilities:- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Troubleshoot and resolve technical issues reported by end-users.
- Collaborate with cross-functional teams to investigate and resolve application-related problems.
- Monitor and maintain the performance and stability of critical business systems.
- Provide timely and effective support to end-users, ensuring minimal disruption to their workflow.
- Identify opportunities for process improvement and contribute to the implementation of solutions.
- Must To Have Skills: Proficiency in Scala.
- Strong understanding of software troubleshooting and problem-solving techniques.
- Experience in analyzing and resolving application-related issues.
- Knowledge of SQL and database management systems.
- Familiarity with Linux/Unix environments and shell scripting.
- Good To Have Skills: Experience with Java or Python programming languages.
- Solid grasp of software development lifecycle and agile methodologies.
- Experience with incident management and ticketing systems.
- The candidate should have a minimum of 3 years of experience in Scala.
- This position is based at our Chennai office.
- A 15 years full-time education is required.
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