Application Support Engineer

Educational Qualification : University degree in computer science, engineering or equivalent

As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with IBM Z/OS Operating Systems and Mainframe DevOps to provide a dynamic service to our clients in Mumbai.

• Provide technical support for critical business systems, identifying and resolving issues in a timely manner.
• Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.
• Maintain and monitor system performance, ensuring high availability and reliability.
• Develop and maintain technical documentation, including standard operating procedures and troubleshooting guides.
• Participate in on-call rotations to provide 24/7 support for critical business systems.

• Proficiency in IBM Z/OS Operating Systems.
• Experience with Mainframe DevOps.
• Strong understanding of system administration and troubleshooting.
• Experience with monitoring and performance tuning tools.
• Knowledge of scripting languages such as JCL and REXX.

• The candidate should have a minimum of 3 years of experience in IBM Z/OS Operating Systems.
• The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.
• This position is based at our Mumbai office.