Receptionist
Job Description
Position Overview:The receptionist serves as the first point of contact for visitors and callers, representing the organization in a professional and welcoming manner.
Key Responsibilities:
Greeting Visitors:
Welcome guests, clients, and employees with a friendly and courteous demeanor.Direct visitors to appropriate personnel or departments.
Maintain a neat and organized reception area to create a positive impression.
Answering and Routing Calls:
Answer incoming calls promptly and professionally.Route calls to the appropriate individuals or departments
Assist with administrative tasks such as filing, data entry, and document preparation.Schedule appointments and manage calendars for staff members, if required.
Handle incoming and outgoing mail, packages, and deliveries.
Communication Management:
Manage email correspondence and respond to inquiries promptly.Coordinate with other departments to relay messages and facilitate communication.
Maintain confidentiality of sensitive information and adhere to company policies.
Visitor Coordination:
Coordinate visitor access with security personnel, if applicable.Issue visitor badges and ensure compliance with security protocols.
Provide information and assistance to visitors regarding facilities and services.
Miscellaneous Duties:
Monitor and maintain office supplies inventory.Assist in coordinating meetings, conferences, and events.
Perform other duties as assigned to support the efficient functioning of the office.
Qualifications:
High school diploma or equivalent; additional education or certification in office administration is a plus.Proven experience as a receptionist or in a similar role.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.