Support Analyst
Job Description
Experience: 5.00 + yearsSalary: Confidential (based on experience)
Expected Notice Period: 15 Days
Shift: (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type: Remote
Placement Type: Full Time Permanent position(Payroll and Compliance to be managed by: LemonEdge)
(*Note: This is a requirement for one of Uplers&apos client - A revolutionary Fintech company)
What do you need for this opportunity
Must have skills required:
C# knowledge, Fintech knowledge, GCP familiarity, DevOps, AWS, Azure, C#, Docker, Kubernetes, SQL
A revolutionary Fintech company is Looking for:
Job Title: Support AnalystLocation: India (Remote)
About Us
The company is a scaling FinTech company, with a vision to revolutionizing the private markets industry through redefining the benchmark for back-office accounting technology. The company launched in March 2020 and has seen continued growth; today, with over 80 employees working remotely across six continents.Our seed investors include Blackstone Strategic Innovations, Sidekick Partners, and several industry experts, giving us unparalleled advisory and strategic support.
Our fund and portfolio accounting solution is proven across the most complex and largest clients globally in the private capital markets. Located over North America, the Channel Islands, UK, and Europe with a combined assets of $1.4 trillion.
The depth and caliber of our teams experience speaks to the excitement we are creating in the industry and ability to attract the very best talent. The company gives you empowerment to get the job done in a very fast paced environment.
Role Responsibilities- Support Deployment & upgrade of the client&aposs Software core components in cloud
- Ensuring connectivity with APIs, applications, cloud technology, and data sources.
- Support scheduled software Releases, configuration changes, patching, and
- Excellent documentation skills.
- Collaborate with Engineering to streamline software Deployment and Support.
- Perform Tier 1 Support, Analyse problems (review logs, error messages, etc.), file
- Some design, testing and validating programs that solve deployment-related
- Develop processes and come up with tool ideas that will enable you or the
- Support in enhancing our processes, our internal tools, and the way we work.
Our work culture prioritises speed, care and effectiveness and youll have the freedom to
pursue your own ideas and solutions.
About you:
- You should have 5+ years in a technical support role or similar industry experience.
- You are keen to learn/support how to manage small to medium-sized teams
- Proficiency in working with SQL.
- Good understanding of AWS account management and cloud deployment
- Azure account management and cloud deployment (or willingness to learn well
- Docker / Kubernetes/ C#
- Understanding of automation in each: cloud formation, arm / bicep templates,
- Proponent of DevOps CICD culture
- Excellent communication skills written and verbal.
- Knowledge about FinTech would be a plus.
- Keen to develop strong analytical skills.
- Ability to be calm remain and handle and articulate tough customer situations.
- A strong communicator working cross-functionally across operations, product and
- You care about impact, love a challenge, and take ownership of your work
- Register or login on our portal & fill out the application form.
- Clear the given AI Interview (30 min) and Click on &aposApply&apos to get shortlisted
- Once it&aposs all done, your profile will be shared with the client for the Interview round.
- When selected, just meet the client and get your exciting career started!
About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.You will also be assigned to a dedicated Talent Success Coach during the engagement.
(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don&apost hesitate to apply today. We are waiting for you!