Application Tech Support Practitioner - Coimbatore

apartmentAccenture placeCoimbatore calendar_month 
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : MongoDB Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : Graduate

Summary:
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

You will be based in Coimbatore.

Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Provide timely and effective technical support to clients.
  • Troubleshoot and resolve issues related to MongoDB Administration.
  • Collaborate with cross-functional teams to enhance system performance.
  • Document technical processes and solutions for future reference.
  • Stay updated with the latest trends and advancements in MongoDB technology.
Professional & Technical Skills:
  • Must To Have Skills: Proficiency in MongoDB Administration.
  • Strong understanding of database management principles.
  • Experience in performance tuning and optimization of MongoDB databases.
  • Knowledge of data replication and sharding in MongoDB.
  • Hands-on experience in troubleshooting and resolving database issues.
Additional Information:
  • The candidate should have a minimum of 3 years of experience in MongoDB Administration.
  • This position is based at our Coimbatore office.
  • A Graduate degree is required.
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