Application Tech Support Practitioner - Coimbatore
Accenture Coimbatore
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : MongoDB Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : MongoDB Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate
Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
You will be based in Coimbatore.
Roles & Responsibilities:- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Provide timely and effective technical support to clients.
- Troubleshoot and resolve issues related to MongoDB Administration.
- Collaborate with cross-functional teams to enhance system performance.
- Document technical processes and solutions for future reference.
- Stay updated with the latest trends and advancements in MongoDB technology.
- Must To Have Skills: Proficiency in MongoDB Administration.
- Strong understanding of database management principles.
- Experience in performance tuning and optimization of MongoDB databases.
- Knowledge of data replication and sharding in MongoDB.
- Hands-on experience in troubleshooting and resolving database issues.
- The candidate should have a minimum of 3 years of experience in MongoDB Administration.
- This position is based at our Coimbatore office.
- A Graduate degree is required.
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