Sales Manager

Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Sales Manager and this role will be responsible for the success of Wati’s sales team by:

• Achieving growth and hitting sales targets by successfully managing the sales team
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives

This is a highly cross-functional role and requires collaboration with Product, Customer Success, Customer Support, and Marketing.

What you will be doing:

• Achieve growth and hit sales targets by successfully managing the inbound India/ SEA/ HK sales team at Wati
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives (SDRs, AEs, Presales)
• Build the outbound motion and teams in India and SEA/HK
• Have a good weekly operating rigor and present sales, revenue and expenses reports and realistic forecasts to the management team on a weekly basis
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Work closely with the sales ops team and provide direction on CRM set-up and build playbooks for SDRs and AEs
• Work closely with Marketing and set up a periodic cadence to discuss demand gen strategies and sales enablement

• Bachelor’s Degree, preferably in a technical discipline, or equivalent. A Master’s degree/MBA is a plus
• Previous leadership role at a high-growth software SaaS organization
• 8+ years of leadership experience in Sales
• Executive presence, but not afraid to get your hands dirty in the detail
• An enthusiastic and creative leader with the ability to inspire others
• Strong empathy for customers AND bias to action
• Analytical and process-oriented mindset
• Curiosity and willingness to serve and solve customer challenges
• Strong data-driven decision-making skills