Senior Oracle DBA
Job Description
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Career Level - IC3
Responsibilities- 7 plus years of experience with Oracle Database Administrator/Consultant/Support Engineer
- Available to work in 24X7 capability.
- Install, configure, and Administer Oracle Database/RAC 11g,12c,19c.
- Expert knowledge of Oracle Database Architecture, RAC
- Good Database troubleshooting & performance tuning skills.
- Worked on Database upgrades and patching.
- Knowledge on Performance Tuning of Oracle Instance and SQL Tuning.
- Good communication and customer management skills.
- BE/BTech and/or MS in Computer Science or equivalent preferred
- Oracle Database / Exadata / OCI Certification - Preferred
- Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus!
- Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus.
- Sharp technical troubleshooting skills.
- Good understanding of support processes.
- Ability to manage escalated technical situations & develop action plans.
- Ability to spot proactive services that benefit of customer.
- Ability to facilitate issues with Development and Support.
- Strong analytical skills.
- Some travel may be required.
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