Area Resolutions Manager-ARD RETAIL-ARD Retail Portfolio
Kotak Mahindra Bank Limited Mumbai
Job Description
Job Title: Area Resolutions Manager Level: M4/5Division: RARD Function : Recovery
Reporting Relationship: NRM
Average No. of Direct Reportees :5 to 7
Job Role / KRA's
Job requires managing central agencies and adding new agencies.
Managing independent team from all states.
Liaison with central and state teams.
Meeting monthly collection targets.
Deep bucket collections
Job Requirements, Skills, Knowledge prerequisites
Knowhow of managing collection call centers, digital approach, negotiation, skip tracing and managing state level team. Having basic legal knowledge.
Deep bucket collections.
Educational Qualifications
Graduate & above
Experience Profile 4 - 5 years of experience in managing large collection call center.
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