[ref. b19147600] Senior Account Manager

The ideal candidate will possess strong communication and interpersonal skills, with a proven track record in account management and client relationship building.

Key Responsibilities:

• Manage and nurture relationships with key clients, serving as the primary point of contact.
• Develop and implement account strategies to achieve business objectives and drive growth.
• Identify and pursue new business opportunities within existing accounts.
• Conduct regular client meetings to discuss project updates, performance, and any concerns.
• Collaborate with internal teams to ensure the successful delivery of services to clients.
• Prepare and present reports on account performance and strategies to stakeholders.
• Resolve client issues and concerns promptly to maintain high levels of satisfaction.
• Stay informed about industry trends and market changes to provide relevant insights to clients.

Requirements

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 5 years of experience in account management or client services, preferably in a consulting environment.
• Strong understanding of consulting services and client relationship management.
• Proven track record of managing large accounts and achieving sales targets.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze data and market trends to drive decision-making and account strategies.
• Strong problem-solving skills and the ability to think strategically.
• Willingness to travel as needed for client meetings and engagements.