Customer Support Executive Jobs Opening in 909 Infotech at HSR, BangaloreLess
The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-centric approach. As a Customer Support Executive, you will be responsible for responding to customer queries via phone, email, or chat, resolving issues, and ensuring a seamless customer experience.Key Responsibilities: ✅ Customer Interaction & Support: Handle incoming and outgoing calls, emails, and chat queries from customers.
Provide accurate information about products/services, pricing, and policies. Resolve customer complaints, issues, and concerns efficiently. ✅ Problem-Solving & Issue Resolution: Identify and understand customer needs and provide effective solutions.
Escalate complex issues to the concerned department or supervisor. Follow up with customers to ensure timely resolution of issues. ✅ Data Entry & Documentation: Maintain customer records, call logs, and issue reports. Document customer interactions and feedback for future improvements.
Ensure accurate and up-to-date data entry into CRM systems. ✅ Relationship Management & Customer Satisfaction: Build and maintain positive customer relationships. Provide a personalized and empathetic approach to customer support. Collect customer feedback and suggestions for service improvement.
✅ Adherence to Policies & Performance Goals: Follow company policies, scripts, and compliance guidelines. Achieve daily, weekly, and monthly performance targets. Stay updated on product knowledge, services, and industry trends.Requirements:Good communication and persuasion skills.Experience in telesales or customer service is a plus.Freshers can also walk-in Ability to handle customer queries and objections.Basic computer knowledge.Benefits:Fixed salary + incentives.Training and career growth opportunities.Apply now and start your career!More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position?
Ans: A candidate must have a minimum of fresher as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, BBA/BBM, 12th Pass (HSE) What are the salary requirements for this job?Ans: The salary range is between 18000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore. What is the hiring Process of this job? Ans: The hiring process all depends on the company.
Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position?
Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)