Required Customer Support Executive For Travel Industry- Cruise/Flights/Car Rentals Jobs Opening in Calling Genie at Moti Nagar, DelhiLess
2+ Yrs. experience in handling customer queries and escalations || Travel Industry || Night Shift || US Process || 2+ years in US Sales process (PPC) (flight) 2+ years in US Sales process (cruises)Fresher can apply (Communication Skills should be excellent) Work from Office || Rotational night shift || Immediate joiner preferred || Salary - Hike on current drawn + lucrative incentive || Target oriented role || 5 days working || Feel free to call in case you are interestedJob Summary We are looking for a highly motivated and customer-centric Customer Support Executive to join our travel support team.
The ideal candidate will handle customer inquiries, resolve issues, and provide excellent service related to cruise bookings, flights, and car rentals. This role requires strong communication skills, problem-solving abilities, and a passion for the travel industry.Key Responsibilities Customer Service & Support Assist customers with cruise, flight, and car rental bookings via phone, email, and chat. Provide accurate information on travel itineraries, pricing, policies, and availability. Address customer queries, complaints, and concerns professionally and efficiently.
Guide customers through booking modifications, cancellations, and refunds. Ensure seamless coordination between customers and travel service providers. Technical & Operational Support Troubleshoot booking-related issues and provide real-time solutions.
Assist customers with online reservations and payment processing. Coordinate with airline, cruise, and car rental partners for issue resolution. Keep track of booking confirmations, special requests, and travel documentation. Sales & Upselling Promote special offers, travel packages, and upgrades to enhance customer experience.
Recommend alternative travel options based on customer preferences and availability. Cross-sell additional services such as travel insurance, guided tours, and premium upgrades. Compliance & Reporting Adhere to company policies and travel industry regulations.
Maintain accurate customer records and transaction details in the CRM system. Provide feedback to management on common customer issues and service improvements. Stay updated on travel trends, new destinations, and industry developments.More information about this Required Customer Support Executive for Travel Industry- Cruise/Flights/Car Rentals JobPlease go through the below FAQs to get all answers related to the given Required Customer Support Executive for Travel Industry- Cruise/Flights/Car Rentals jobWhat are the job requirements to apply for this Required Customer Support Executive for Travel Industry- Cruise/Flights/Car Rentals job position?
Ans: A candidate must have a minimum of 2.5 to 3+ year experience as an Required Customer Support Executive for Travel Industry- Cruise/Flights/Car Rentals What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc What are the salary requirements for this job?Ans: The salary range is between 20000 Monthly. The Salary will depend on the interview. This Required Customer Support Executive for Travel Industry- Cruise/Flights/Car Rentals is a Full Time in Delhi. What is the hiring Process of this job? Ans: The hiring process all depends on the company.
Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Required Customer Support Executive for Travel Industry- Cruise/Flights/Car Rentals is a work from home job?
Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Required Customer Support Executive for Travel Industry- Cruise/Flights/Car Rentals position? Ans: There are immediate 35 job openings for Required Customer Support Executive for Travel Industry- Cruise/Flights/Car Rentals in our Organisation.
B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc