[ref. e1820418] Senior Associate Delivery Consultant - Bangalore

Job Description

Job Description

This role requires a blend of technical expertise, functional knowledge of financial and supply chain processes in healthcare, and a strong ability to collaborate with various stakeholders.

Career Level - IC3

• Education:
• Bachelors degree in Information Systems, Healthcare Administration, Business Administration, or a related field. Equivalent work experience in healthcare IT will be considered.
• Experience:
• 4+ years of experience in supporting Workday Financials and SCM applications, preferably in a hospital or healthcare environment.
• Strong understanding of healthcare supply chain operations, including inventory management and vendor relationships.
• Familiarity with financial operations in a healthcare setting, including cost-center tracking and capital budgeting.
• Skills and Competencies:
• Proficiency in Workday modules such as General Ledger, Accounts Payable, Procurement, and Inventory.
• Strong problem-solving and analytical skills with a focus on healthcare-specific challenges.
• Ability to collaborate with diverse stakeholders, including clinical and administrative teams.
• Experience with Workday integrations and data exchange with healthcare systems (e.g., EHR, GPOs) is a plus.
• Knowledge of healthcare regulatory requirements (e.g., HIPAA) is desirable.

• System Administration & Configuration:
• Configure and maintain Workday Financials and SCM modules tailored to the needs of the healthcare environment, including General Ledger, Accounts Payable, Procurement, and Inventory Management.
• Perform regular system updates, enhancements, and troubleshooting to ensure system reliability and compliance with healthcare regulations.
• Manage business process configurations and security roles to align with hospital workflows.
• Healthcare-Specific Support:
• Collaborate with finance, procurement, and supply chain teams to optimize processes such as vendor management, inventory replenishment, and expense tracking in a hospital setting.
• Ensure system configurations meet the unique demands of healthcare supply chain management, including support for just-in-time inventory and high-cost medical equipment procurement.
• Assist in maintaining integrations between Workday and healthcare-specific systems such as EHR platforms (e.g., Epic or Cerner).
• Stakeholder Engagement:
• Act as the primary liaison between IT and hospital departments for Financials and SCM modules.
• Gather and document user requirements to improve system functionality and align with hospital operational goals.
• Provide end-user support and resolve system-related issues promptly.
• Project Leadership & Participation:
• Lead or support Workday implementation projects, system upgrades, and new module rollouts within the hospital.
• Partner with cross-functional teams, including clinicians and administrative staff, to deliver successful project outcomes.
• Develop and execute robust testing protocols, including integration and user acceptance testing.
• Training & Documentation:
• Develop and deliver tailored training materials for hospital staff on Workday Financials and SCM functionalities.
• Maintain up-to-date documentation of workflows, system configurations, and operational procedures.
• Data Management & Reporting:
• Design and maintain custom reports and dashboards to provide actionable insights for financial and supply chain management.
• Monitor and analyze data trends to identify opportunities for cost savings and operational efficiency.

Preferred Certifications:

• Workday Pro or Workday Certification in Financials or SCM modules.
• Additional certifications in healthcare IT systems or supply chain management are a plus.

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