Senior Product Manager - Retail Solutions - Mumbai

apartmentIDFC FIRST Bank placeMumbai calendar_month 

Job Description

Role/ Job Title:Senior Product Manager-Digital

Function/ Department:Retail Liabilities

Job Purpose

To own specific system roadmaps delivery i.e. from defining the requirement to driving the adoption of digital interventions

Roles & Responsibilities
  • Create digital journey for existing and new to bank customers facing onboarding journeys and servicing across platforms.
  • Down the roadmap for new builds and enhancements on platforms like Tab based journey, DIY journey, Turo, HPE and Optimus.
  • Regular review and monitoring of the journey's / platforms managed along with stakeholder reviews for achieving the number targets.
  • Responsible for end-to-end testing, requirement planning, scoping and product management of the new journeys, capabilities
  • Champion the IDFC First's customer centric culture by driving the team to take up high degree servicing norms to ensure absolute customer delight.

Education Qualification

Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)/Bachelor of Commerce(B.Com)/Bachelor of Business Administration(BBA)

Post-graduation: Master of Business Administration (MBA)/PGDM

Experience:5+ years of relevant experience.

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