Telecaller - Domestic voice process

apartmentAkshaya Pvt Ltd placeChennai calendar_month 

Job Description

Skills:
Excellent communication skills, Customer service orientation, Active listening, Problem-solving skills, Persuasion skills, Time management, Ability to handle rejection, Basic computer skills,

Job Overview

Telecaller - Domestic Voice Process

Minimum Experience: 1 year | Maximum Experience: 5 years

Job Type: Full-Time | Job Location: Chennai

Qualifications And Skills
  • Excellent communication skills
  • Customer service orientation
  • Active listening
  • Problem-solving skills
  • Persuasion skills
  • Time management
  • Ability to handle rejection
  • Basic computer skills
Roles And Responsibilities
  • Conducting outbound calls to potential customers
  • Sell Insurance products to the customer
  • Target Driven
  • Providing information to customers about products/services
  • Resolving customer complaints in a professional manner
  • Documenting all call information accurately
  • Meeting daily call quota and quality standards
  • Following communication scripts and company policies
  • Maintaining a positive attitude towards customers
  • Collaborating with team members to achieve targets
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