[ref. m2163120] Technical Program Manager
What You'll Do:
Join Avalara as a Technical Program Manager, a member of the Partner Management, Global Partner Services team.
What Your Responsibilities Will Be:
You will play a pivotal role in assisting technology partners through the technical and functional aspects of their integration builds with various Avalara products and services. Your expertise in Avalara APIs, system integrations, business applications (ERP, eCommerce, CRM, OMS, etc.), and process guidance will be key in the certification and recertification of technology partner integrations, ensuring they meet Avalara's evolving standards and requirements.This role requires a background in technology, partner management, partner communication, and is partner-facing.
What You'll Need to be Successful:
Qualifications:
- Bachelor's degree in a related field (Business, Technology, etc.).
- Experience in technical project management or partner-facing roles, preferably in a technology or SaaS environment.
- Strong understanding of APIs and technical integration processes, particularly in relation to Avalara's products and services.
- Experience with business applications (ERP, eCommerce, OMS, CRM, etc.) including functional and technical skills.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and manage multiple tasks effectively.
- Excellent verbal and written communication skills in English.
Preferred Skills:
- 3+ years of experience with software certification processes, especially in relation to Avalara's products.
- Knowledge of project management tools like Jira and documentation platforms like Confluence.
- Familiarity with software development lifecycle and agile methodologies.
Working Hours:
- Flexible to accommodate collaboration with global teams across multiple time zones.
How We'll Take Care of You:
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & WellnessBenefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Learn more about our benefits by region here: Avalara North America
What You Need To Know About Avalara:
We’re Avalara. We’re defining the relationship between tax and tech.We’ve already built an industry
- leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.
- there’s nearly 5,000 of us now.
- not until we’ve achieved our mission
- to be part of every transaction in the world.
We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.If you require any reasonable adjustments during the recruitment process, please let us know.