[ref. g04283018] Customer Service Representative - Hyderabad

apartmentFLY Consulting Services placeHyderabad calendar_month 

Job Description

Skills:
Working Experience, Communication, Phone Etiquette, Skilled Multi-tasker, Etiquette, Data Entry, Interpersonal Skills, Customer Service,
Qualifications And Skills
  • Excellent communication skills, both verbal and written
  • Proficient in phone etiquette and handling customer inquiries
  • Ability to multitask and prioritize tasks effectively
  • Strong interpersonal skills and ability to build rapport with customers
  • Customer service-oriented mindset
  • Attention to detail and accuracy in data entry
  • Proficient in using customer service software and tools
  • Ability to remain calm and professional in stressful situations
  • Knowledge of customer service best practices and techniques
Roles And Responsibilities
  • Provide excellent customer service to clients and customers
  • Handle incoming customer inquiries via phone, email, and chat
  • Resolve customer complaints and ensure customer satisfaction
  • Assist customers with product information and support
  • Process orders, forms, applications, and requests
  • Maintain a high level of professionalism and customer service etiquette
  • Perform data entry and update customer records
  • Collaborate with internal teams to address customer issues
  • Handle escalated customer concerns and provide appropriate solutions
  • Follow up with customers to ensure problem resolution

Salary + incentives up to : 50,000 per Month..

Interested please send your details- Name, Qualification, location & Languages can speak

to 7893923656

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