[ref. g04283018] Customer Service Representative - Hyderabad
FLY Consulting Services Hyderabad
Job Description
Skills:Working Experience, Communication, Phone Etiquette, Skilled Multi-tasker, Etiquette, Data Entry, Interpersonal Skills, Customer Service,
Qualifications And Skills
- Excellent communication skills, both verbal and written
- Proficient in phone etiquette and handling customer inquiries
- Ability to multitask and prioritize tasks effectively
- Strong interpersonal skills and ability to build rapport with customers
- Customer service-oriented mindset
- Attention to detail and accuracy in data entry
- Proficient in using customer service software and tools
- Ability to remain calm and professional in stressful situations
- Knowledge of customer service best practices and techniques
- Provide excellent customer service to clients and customers
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer complaints and ensure customer satisfaction
- Assist customers with product information and support
- Process orders, forms, applications, and requests
- Maintain a high level of professionalism and customer service etiquette
- Perform data entry and update customer records
- Collaborate with internal teams to address customer issues
- Handle escalated customer concerns and provide appropriate solutions
- Follow up with customers to ensure problem resolution
Salary + incentives up to : 50,000 per Month..
Interested please send your details- Name, Qualification, location & Languages can speak
to 7893923656
AccentureHyderabad
Project Role : Customer Service Representative
Project Role Description : Provide functional, technical or administrative support to resolve customer problems and queries.
Must have skills : Enterprise Network Operations
Good to have skills : NA...
Overseas IT ServicesHyderabad
between our frontline customer service representatives and complex customer issues. You will take ownership of escalated cases, analyze problems, develop creative solutions, and ensure customer satisfaction is restored.
Responsibilities:
• Resolve...
Hyderabad
with Customer Support Representatives.
• Proven team player mentality.
Knowledge, Skills and Abilities
• 3-5 Years’ Experience as Technical Support Specialist or Semi Voice IT Executive is preferable.
• Familiarity with Customer Service Oriented industry...