Service Delivery Ops Specialist
Accenture Bangalore
Skill required: Order to Cash - Cash Application Processing
Years of Experience:7 to 11 years
Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing.
Accounting Experience
Talent Acquisition
Training Facilitation Skills
Quality Assurance
Customer relationship Management (Basic)
People Management
Driving Results
Analytical & Conceptual skills
Collaborating & Influencing Skills (Basic)
Project Management (Basic)
Transition Experience
Change Management (Basic)
Ability to interpret Customer Contract, PO and Sales Order
Ability to raise billing after interpreting contractual terms
Ability to do customer Due diligence & do credit rating
Identify & Drive improvement Projects
Customer management (Daily / Weekly calls)
Escalation Management
Audit & Compliance
Transition Management
Solution Support
Tools & Technology rollout support
Review receipts to the customers on time with Accuracy
Monitor mail box
Review reproting during month end, Daily dash boards
Controls perfromed as per the timeline.
Recons performed as per the timeline with Accuray
Check for open receipts and handel exceptions
Monitor suspense and unapplied open receipts and follow up.
No recepits open than 50K value
Handel Customer and Client Query/ Escalations
Deliver on Client Target
Ensure ideation pipeline is growing
Drive & deliver assigned projects (Includes Transition, Continuous improvement, Transformation, RFP support etc)
Interacts with stakeholders for delivery & transformation Ensure Quality Assurance
Ensure compliance to knowledge management procedures of Accenture & Client
Ensure compliance of all process requirements including M/End, Accruals, Ageing reduction etc
Support & Drive various governance processes (MBR, QBR Etc)
Deliver on Productivity commitments, Process Health, CSAT, Utilization, Buffer reduction, financial/commercial optimization
Identify development needs and ensure training fulfillment for the team
Manage employee hiring, retention and engagement
Complete all mandatory training and certifications for self and team
Designation: Service Delivery Ops Specialist
Qualifications:BCom/MCom/CA InterYears of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing.
The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.
The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.What are we looking for? Bachelor’s Degree (Prefer B.Com/M.Com) /MBA / CA / ICWA
Operation excellenceAccounting Experience
Talent Acquisition
Training Facilitation Skills
Quality Assurance
Customer relationship Management (Basic)
People Management
Driving Results
Analytical & Conceptual skills
Collaborating & Influencing Skills (Basic)
Project Management (Basic)
Transition Experience
Change Management (Basic)
Ability to interpret Customer Contract, PO and Sales Order
Ability to raise billing after interpreting contractual terms
Ability to do customer Due diligence & do credit rating
Roles and Responsibilities: Country Cluster Lead
Team ManagementIdentify & Drive improvement Projects
Customer management (Daily / Weekly calls)
Escalation Management
Audit & Compliance
Transition Management
Solution Support
Tools & Technology rollout support
Review receipts to the customers on time with Accuracy
Monitor mail box
Review reproting during month end, Daily dash boards
Controls perfromed as per the timeline.
Recons performed as per the timeline with Accuray
Check for open receipts and handel exceptions
Monitor suspense and unapplied open receipts and follow up.
No recepits open than 50K value
Handel Customer and Client Query/ Escalations
Deliver on Client Target
Ensure ideation pipeline is growing
Drive & deliver assigned projects (Includes Transition, Continuous improvement, Transformation, RFP support etc)
Interacts with stakeholders for delivery & transformation Ensure Quality Assurance
Ensure compliance to knowledge management procedures of Accenture & Client
Ensure compliance of all process requirements including M/End, Accruals, Ageing reduction etc
Support & Drive various governance processes (MBR, QBR Etc)
Deliver on Productivity commitments, Process Health, CSAT, Utilization, Buffer reduction, financial/commercial optimization
Identify development needs and ensure training fulfillment for the team
Manage employee hiring, retention and engagement
Complete all mandatory training and certifications for self and team
Flexible to work in any shift
AccentureBangalore
Skill required: Procure to Pay - Invoice Processing
Designation: Service Delivery Ops Associate Manager
Qualifications:BCom/MCom/CA Inter
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company...
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Job Description
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Skill required: Talent Development - Learning Delivery Operations
Designation: Service Delivery Ops Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company...