Service Delivery Operations Representati

apartmentAccenture placeChennai calendar_month 
Project Role : Service Delivery Operations Representati
Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.
Must have skills : Red Hat OS Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required

Educational Qualification : Graduation

Summary:

As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. You will play a crucial role in ensuring efficient and effective service delivery.

Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Manage work assignments and ensure timely completion.
  • Drive people management activities for the delivery team.
  • Ensure service delivery quality and cost optimization.
  • Collaborate with cross-functional teams to resolve issues.
  • Identify areas for process improvement and implement solutions.
Professional & Technical Skills:
  • Must To Have Skills: Proficiency in Red Hat OS Administration.
  • Good To Have Skills: Experience with Linux server administration.
  • Strong understanding of Red Hat OS architecture and components.
  • Experience in troubleshooting and resolving OS-related issues.
  • Knowledge of shell scripting and automation tools.
  • Familiarity with virtualization technologies such as VMware or KVM.
Additional Information:
  • The candidate should have a minimum of 2 years of experience in Red Hat OS Administration.
  • This position is based at our Chennai office.
  • A Graduation degree is required.
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