Airport Ground Staff Job in Pune

Job Description

Job Title: Airport Service Agent

You will ensure quality service and adherence to safety policies and security standards.

Contact Us:- 9056389216

Required Qualifications

• High School Qualification
• High energy and a positive attitude are necessary to perform well in this very high pressured and demanding environment.
• High level of computer literacy
• Excellent customer focus and service delivery.
• 0-3 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
• Excellent communication skills with fluency in the English language.
• Good interpersonal skills and strong team orientation

Duties & Responsibilities:

• Liaising with check-in, transfer desk, and other related areas for the smooth acceptance of passengers
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality are maintained
• Organizing check-in counters and coordinating documentation issues
• Escorting and directing arriving and departing passengers to the respective areas such as the hotel desk, visa counter, transfer desk, premium lounges, and boarding gates
• Assisting the Duty Officer in handling company materials and records
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
• Ensuring passengers are assisted smoothly through airport facilities

Surat has a diverse economy that includes tourism, education, health care, IT, manufacturing, and retail sectors. The city is a