Senior HR Executive and Administrator

Job Description

Job Summary:

We are looking for an experienced and detail-oriented HR Operations professional to manage and oversee the administration of employee benefits such as Mediclaim, Term Insurance, and Health Insurance. The ideal candidate will have a solid understanding of HR operations, particularly in the areas of employee health benefits, policy administration, and compliance.

Key Responsibilities:

• Benefits Administration:Handle and manage employee Mediclaim, Term Insurance, and Health Insurance policies. Ensure timely enrollment, updates, and resolution of any claims issues.
• Policy Management:Administer the health benefits program, ensuring policies are aligned with company needs and statutory requirements. Oversee regular policy renewals and updates.
• Employee Support:Act as the point of contact for employees regarding health insurance benefits and term insurance queries. Provide assistance in resolving claims and benefit-related issues.
• Compliance & Documentation:Ensure compliance with legal and regulatory requirements pertaining to Mediclaim, Term Insurance, and Health Insurance. Maintain accurate records and documentation.
• Vendor Management:Coordinate with insurance providers, brokers, and third-party vendors to ensure seamless service delivery. Manage relationships with vendors to resolve issues promptly.
• Reporting & Analysis:Prepare regular reports related to claims, insurance renewals, and other benefits-related data. Analyze trends and provide insights to HR leadership for decision-making.
• Employee Awareness:Conduct information sessions or provide communication to employees on the available benefits and how they can avail of them.
• Onboarding & Offboarding:Ensure proper benefits enrollment and transitions during the onboarding and offboarding processes, including the deactivation of benefits for departing employees.

Key Skills & Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-5 years of experience in HR Operations or Benefits Administration, preferably with a focus on Mediclaim, Term Insurance, and Health Insurance.
• Strong understanding of employee benefits policies and insurance processes.
• Knowledge of labor laws, compliance regulations, and insurance policies.
• Excellent communication and interpersonal skills, with the ability to resolve issues efficiently.
• Detail-oriented with excellent organizational and documentation skills.
• Proficiency in MS Office and HRMS software.

Preferred Qualifications:

• Certifications related to HR, benefits administration, or insurance.
• Previous experience working with insurance vendors and managing policy renewals.