Onestream Technical Support Specialist

Job Description

We are hiring Onestream Technical Support Specialist for Our MNC Client

Experience: 7+ Years

Shift Time : 2 :00 PM to 10 : 00 PM

Job Profile Summary :

We are seeking a skilled candidate for our FP&A systems- business support (OneStream) role, to join our team who will have the opportunity to champion our Global Finance Transformation by supporting our Accountable Reporting, Business Partnering and Continuous Improvement efforts.

Job Responsibilities:

• Provide technical support for the Onestream platform, including troubleshooting and resolving issues.
• Assist in the implementation and configuration of Onestream applications.
• Monitor system performance and ensure optimal operation.
• Collaborate with IT and finance teams to integrate Onestream with other systems.
• Develop and maintain documentation for system configurations, processes, and procedures.
• Conduct training sessions for end-users to enhance their understanding and usage of Onestream.
• Stay updated with the latest Onestream features and updates to provide informed support.
• Provide FP&A business support for OneStream, handling multiple stakeholders in the business.
• Perform tasks related to OneStream operations including process monitoring, controls testing, and version control assessments.
• Provide additional guidance to resolve issues arising from a gap in user knowledge/understanding.
• Support data import related queries, including establishing and explaining the data lineage of particular data points within the OneStream application.

Requirements:

• Proven experience in technical support or a similar role, preferably with Onestream.
• Strong understanding of FP&A processes and systems.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills, both verbal and written.
• Experience in training and supporting end-users.
• Familiarity with system integration and performance monitoring.
• Ability to stay current with industry trends and software updates