Key Account Manager(Recruitment Tech company)

Job Description

We are hiring for our client - Telamon HR Solutions.

Company Overview

Telamon HR Solutions is a leading staffing and recruiting company in India. We specialize in providing innovative recruitment solutions to our clients, helping them build high-performing teams and achieve their business goals. With a focus on customer satisfaction and quality service, we have established ourselves as a trusted partner in the industry.

Role And Responsibilities

As a Key Account Manager, you will play a crucial role in our recruitment tech company. Your responsibilities will include:

• Building and managing teams to ensure exceptional customer support and satisfaction.
• Defining strategies and implementing new processes to enhance the platform and improve customer experience.
• Providing impeccable customer service, addressing product gaps, and gathering feedback.
• Designing and developing an ideal service model for our clients.
• Hiring and scaling a global team of talented individuals and leaders.

Candidate Qualifications

To be successful in this role, you should have:

• Proven experience in account management and delivering world-class service.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Demonstrated ability to build and lead high-performing teams.

Required Skills

In order to excel in this role, you should possess the following skills:

• Account management
• Customer service
• Team building
• Strategic thinking
• Leadership

Skills: team management,recruitment,customer success,product improvement,feedback,customer service,process development,key account management,client service,account management,leadership,client management