Team Member-Risk-Comm. Bank HO & Support-Risk
Kotak Mahindra Bank Limited Mumbai
Job Description
Team Member Risk -RELATIONSHIP BANKING GROUP-Risk JOB DESCRIPTION
JOB DESCRIPTION :
- Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan).
- Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT
- Digital Adoption for all Retail Asset Clients
- Achieve Cross sell Targets set as per KRA's
.Quality of Service Request and Resolution as given to customers.
Job requirements:
- Some experience in Customer Service would be an added advantage
- Believes in team work
- Taking ownership of customer issues and taking them to end to end resolution
- Apply best practices and focus on areas of improvement
- Focused towards achievement of own KRAs
- Proficiency in WORD and EXCEL/PPT preferred
Eligibility:
.Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role.
.Applications can be made for roles in same level or one level above.
Good Flippin BurgersMumbai
and policies laid down by the management j. To adhere to strict grooming and hygiene standards k. To consciously and continuously strive to better his/ her skills and increase his/ her knowledge. More information about this Team Member JobPlease go through...
Kotak Mahindra Bank LimitedMumbai
Job Description
As a About the Job
The expectation and primary accountability of the position in the Compliance Department is to monitor,understand, interpret and guide business teams regarding new regulations emanating from financial services...
Good Flippin BurgersMumbai
management and customer service skills. c. Required Skills and Qualifications Flexibility to work nights, weekends, and holidays d. Positive attitude and commitment to customer satisfaction e. Previous experience working in a team would be advantageous.
f...