IT Engineer,Software,Intermediate
Gurgaon
Overview:
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.Learn more about what we do.
Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
The CPQ Specialist will be responsible for ensuring the optimal performance, continuous improvement, and strategic enhancement of our CPQ system. This role combines technical support with system development to streamline the Configure, Price, Quote process, improve sales effectiveness, and ensure seamless integration with other enterprise systems.A key aspect of this position is leveraging Logik.ai—a specialized configuration tool—to enable advanced product configuration capabilities and support complex business requirements. Logik.ai’s Transaction Manager—a high-performance, single-page workflow solution that streamlines quote-to-cash processes across omnichannel environments.
The successful candidate will work closely with cross-functional teams, including Sales, IT, and Business Operations, to translate business requirements into actionable technical solutions.
Responsibilities:
Key Roles and Responsibilities
Support Responsibilities- System Monitoring & Maintenance:
- Continuously monitor current CPQ and Logik Transaction Manager performance.
- Troubleshoot and resolve issues impacting quote processing, pricing updates, or transaction delays.
- Manage incident tickets for both platforms, ensuring timely resolutions and comprehensive documentation.
- Requirements Gathering & Analysis:
- Collaborate with business stakeholders to capture requirements for CPQ enhancements and transactional automation.
- Define technical specifications that leverage Logik.io’s Transaction Manager—covering stages, fields, rule groupings, events, layouts, UI effects, and persona-based views.
- System Configuration & Customization:
- Design and implement CPQ enhancements in Logik.ai (e.g., pricing rules, approval workflows, and product configurations) in parallel with customizations in the Logik Transaction Manager.
- Utilize Logik.io’s advanced logic engine to configure a single-page transaction interface that supports sub-second response times for thousands of quote lines.
- Customize the Logik Transaction Manager’s intuitive, point-and-click admin UI to enable rapid rule creation, product updates, and permissions management.
- Integration Development:
- Develop and maintain integrations between CPQ, Logik.io’s Transaction Manager, and other enterprise systems (CRM, ERP, eCommerce).
- Ensure a seamless data flow that unifies omnichannel transaction processes while enforcing consistent pricing and quoting standards
- Project Implementation & Documentation:
- Lead project initiatives for CPQ system enhancements and Logik Transaction Manager upgrades.
- Prepare detailed technical documentation including system designs, configuration guides.
- Collaborate with QA teams to thoroughly test and validate customizations and integrations.
- Continuous Improvement:
- Stay current with emerging CPQ trends and Logik.ai platform updates.
- Proactively identify opportunities to streamline transaction management and boost system performance.
- Recommend process improvements that leverage the composable, API-first architecture of Logik Transaction Manager to support evolving business needs.
Qualifications:
Careers Privacy Statement
***Keysight is an Equal Opportunity Employer.***
Qualifications
Education & Experience- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- 3-5+ years of experience with Oracle CPQ or similar CPQ solutions, with hands-on exposure to system administration and custom development.
- Prior experience integrating or working with advanced transaction management systems, preferably with oracle cpq or Logik.ai platform.
- In-depth knowledge of CPQ configuration, scripting (e.g., JavaScript), and customization.
- Familiarity with SQL, RESTful APIs, and middleware integration techniques.
- Experience with specialized configuration and transaction management tools, particularly Logik.io Transaction Manager.
- Strong analytical and problem-solving abilities.
- Excellent communication skills to bridge technical and business stakeholders.
- Proven capability to manage multiple projects and priorities in a fast-paced environment.
- Detail-oriented mindset with a focus on maintaining data integrity and system consistency.
- Experience with cloud-based CPQ platforms and composable CPQ solutions.
- Familiarity with Agile/Scrum methodologies.
- Demonstrated success in automating transaction workflows and managing high-performance CPQ systems.
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