Accounts Receivable / Collections

Job Description

Key Responsibilities:

Invoice Management:

• Generate and send out invoices to customers in a timely manner.
• Ensure accuracy and completeness of invoices.
• Follow up on outstanding invoices and ensure timely payment.

Payment Processing:

• Record and process customer payments, including checks, electronic payments, and credit card transactions.
• Apply payments to appropriate customer accounts and invoices.
• Reconcile payments and resolve any discrepancies.

Account Reconciliation:

• Reconcile customer accounts and investigate and resolve any discrepancies.
• Prepare and maintain accurate records of all accounts receivable transactions.
• Monitor aging reports and follow up on past-due accounts.

Customer Relations:

• Communicate with customers regarding their accounts, payment status, and any issues or discrepancies.
• Address and resolve customer inquiries and disputes in a timely and professional manner.
• Maintain positive relationships with customers to ensure smooth payment processes.

Reporting:

• Prepare regular reports on accounts receivable status, including aging reports and collections activities.
• Assist in month-end closing processes by providing necessary data and reports.
• Provide insights and recommendations to improve accounts receivable processes and performance.

Compliance and Internal Controls:

• Ensure compliance with company policies and accounting standards.
• Maintain internal controls within the accounts receivable process.
• Support audits by providing necessary documentation and information.

Process Improvement:

• Identify and recommend process improvements to enhance efficiency and accuracy.
• Participate in system upgrades and implementations.
• Stay updated on best practices and industry trends.