Customer Support Executive
Pulse Telesystems Chennai
Job Description
Company Description
Pulse Telesystems (P) Ltd is an Internet Service provider and Cloud telephony service provider based in Chennai
Role Description
This is an full time role for a Customer Support Executive at Pulse Telesystems. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, offering online support. This role is located on-site in Chennai.
Qualifications- Customer Support, Customer Satisfaction, and Online Support skills
- Basic CCNA Knowledge
- Excellent communication and problem-solving skills
- Ability to work collaboratively in a team environment
- Knowledge of Internet services and telephony solutions is a plus
- Bachelor's degree in BE EEE and BE ECE
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Job Description
Job Description
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Responsibilities
Maintain daily activities and routines.
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of unresolved issues to the appropriate internal teams
Ensure SLA are achieved & work proactively to maintain the same.
Desired Skill sets
Demonstration of problem-solving skills
Prior experience of providing customer service support in fast paced, high...