Application Support Engineer

apartmentAccenture placePune calendar_month 
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Vmware Virtualization Administration
Good to have skills : Nutanix Administration
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users.

Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.

Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Troubleshoot and resolve technical issues related to applications.
  • Collaborate with cross-functional teams to identify and solve issues within critical business systems.
  • Provide support to end-users and address their queries and concerns.
  • Contribute to the improvement of application performance and stability.
  • Stay updated with the latest technologies and industry trends to enhance application support services.
Professional & Technical Skills:
  • Must To Have Skills: Proficiency in Vmware Virtualization Administration.
  • Good To Have Skills: Experience with Nutanix Administration.
  • Strong understanding of virtualization technologies and concepts.
  • Experience in managing and troubleshooting VMware virtualization environments.
  • Knowledge of storage and networking concepts in virtualized environments.
  • Familiarity with cloud platforms and virtualization management tools.
  • Ability to analyze and resolve complex technical issues related to virtualization.
  • Excellent problem-solving and communication skills.
Additional Information:
  • The candidate should have a minimum of 3 years of experience in Vmware Virtualization Administration.
  • This position is based at our Pune office.
  • A 15 years full-time education is required.
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