[ref. z10583124] Operations Manager
Job Description
Responsibilities and Duties
Manage operations at assigned centres - Ensure smooth conduct of the program, Implement
standard operating procedures, scheduling, coach allocation, recruitment, infrastructure,centre inventory management, relationship management with school staff & parents, etc.
Monitor program delivery at assigned centres - Oversee curriculum implementation by
coaches, share regular feedback with coach & technical head, track improvement in players
performance, conduct regular testing, oversee tournament participation etc.
Mentor young coaches and coordinators - Training of coaches on Hi 5 Basketball curriculum,conducting performance appraisals, etc.
System compliance - Ensuring updated profile records for students in the system, overseeing
student attendance of all batches, coach attendance, preparing monthly reports etc.
Organize and oversee Hi 5 events & Holiday camps (about 2-3 events in a year)
Regular visits to centres in Chennai and in Andhra Pradesh
Above all, enjoying the sport when children do an amazing job in tournaments.
Qualifications and Skills
Graduate / Post graduate- 4 years experience in an operations role
Proficient in English - both written and oral communication. Knowing Tamil and Telugu
language will be a plus, Telugu is mandatory
Inclination towards some sport is a must, Basketball background is a plus
Proficient in Word, Excel / Google sheets and Powerpoint
Monday to Saturday working (2nd & 4th Saturday is off)
Location - First three months in Mumbai (Accommodation will be provided) and then Chennai