Supply Chain Operations Specialist

apartmentAccenture placeMumbai calendar_month 
Skill required: Plan - Supply Chain - Demand Management

Designation: Supply Chain Operations Specialist

Qualifications:BBA/Master of Business Administration
Years of Experience:7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? In this role, you will be responsible for overseeing and driving the demand forecasting and planning process, ensuring that supply and demand are aligned to meet business goals. You will collaborate closely with cross-functional teams, including sales, marketing, finance, and supply chain, to develop and manage demand plans that optimize inventory levels, reduce stockouts, and minimize excess inventory.

This role requires strong analytical skills, leadership abilities, and experience with demand planning best practices.

You will be part of Supply Chain Planning Team which is responsible for end to end supply planning and execution

In Demand Management you will assess, design, build and Implement best practices on process, organization, and technology for Demand Planning capabilities including Demand Sensing, Forecasting, Demand Collaboration, Demand Planning within Integrated Planning.

What are we looking for? · Education:

o Bachelor’s degree in Supply Chain Management, Business, Operations, or related field. A Master’s degree or professional certifications (e.g., APICS CPIM, CSCP) is a plus
  • Experience:

o 5+ years of experience in demand planning, forecasting, or supply chain management, with at least 2 years in a leadership or supervisory role

o Proven experience in demand forecasting, S&OP processes, and inventory management within a fast-paced, high-volume environment

o Familiarity with ERP and demand planning software (e.g., SAP, Oracle, Kinaxis, or similar tools)
  • Skills:

o Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights

o Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and present data to senior leadership

o Ability to manage multiple priorities and meet deadlines in a fast-paced environment

o Experience with advanced forecasting techniques and data analysis tools (e.g., Excel, Tableau, Power BI)

o Strong attention to detail and accuracy in demand forecasting and reporting
  • Experience in a consumer goods, retail, or manufacturing environment
  • Knowledge of demand planning best practices and continuous improvement methodologies
  • Proficiency with statistical forecasting models and techniques (e.g., time series analysis, regression analysis)

Roles and Responsibilities: · Demand Forecasting: Lead the demand planning process by creating accurate and timely forecasts using historical data, market trends, and input from sales and marketing teams. Ensure forecasts align with business objectives, customer demand, and inventory levels

  • Collaboration & Cross-Functional Coordination: Partner with sales, marketing, finance, and supply chain teams to gather insights on upcoming product launches, promotions, and market conditions that could impact demand. Facilitate regular meetings to review and adjust demand forecasts
  • Inventory Optimization: Work closely with inventory and supply chain teams to ensure that demand plans translate into optimal inventory levels, balancing the risks of stockouts and excess inventory. Proactively identify potential supply chain disruptions and work to mitigate them
  • S&OP (Sales and Operations Planning): Act as a key player in the S&OP process, leading demand review meetings, reviewing key metrics, and ensuring alignment between demand and supply plans. Present forecast and demand insights to senior leadership to support decision-making
  • Continuous Improvement: Continuously monitor forecast accuracy, identify areas for improvement, and implement best practices in demand planning and forecasting techniques. Leverage data analytics and advanced forecasting tools to improve process efficiency and accuracy
  • Reporting & Analysis: Generate regular demand reports, including forecast accuracy, inventory levels, sales trends, and other key performance indicators (KPIs). Provide actionable insights to stakeholders based on data-driven analysis
  • Capacity Planning: Coordinate with supply chain and production teams to ensure that resources are in place to meet demand forecasts. Support capacity planning efforts to align production schedules with anticipated demand
  • Team Leadership: Lead and mentor a team of demand planners, providing guidance, training, and support. Foster a collaborative and results-driven culture within the demand planning team
  • Vendor & Supplier Management: Collaborate with vendors and suppliers to ensure that they have visibility into demand forecasts and are able to meet delivery requirements. Work with procurement to ensure timely order placement
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