[ref. t11624922] Customer Service Supervisor - TE Connectivity

Job Description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

• Deliver an extraordinary customer experience by providing our Distribution partners with world-class customer service.
• Create revenue by building relationships and quantifying orders through daily tasks, such as, creating quotes, processing, and expediting orders and worklist functions.
• Follow-up on Special Price Requests.
• Communicate with Distributors via various channels such as telephone, email and chat to assist with real-time needs to propose options and solutions.
• Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.
• Nurture and convert revenue streams by working with pricing on a competitive infrastructure through consistent communication with our customer(s).
• Participate in meetings to gain insight, and provide information, about the top priorities for your assigned Distributor.
• Be able to work both independently and as a team to ensure success. Collaboration is a key element in our daily tasks.

What your background should look like:

• Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback
• Strong verbal, written, and presentation skills
• Proven ability to initiate, organize, and complete multiple tasks in a timely manner
• Demonstrates ability to share creative and new ideas
• Consultative selling experience desired

• Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.

Competencies

SET : Strategy, Execution, Talent (for managers)

ABOUT TE CONNECTIVITY

With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at and on , , and

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.