Customer Support Executive Jobs Opening in DBS Mintek Pvt Ltd at Baner, PuneLess

apartmentDBS Mintek Pvt Ltd placePune calendar_month 

Managing customer inquiries via phone, email, chat, or social media. Providing timely and accurate information regarding products and services. Resolving customer complaints within the agreed service level agreements (SLAs). Recording and managing customer accounts through CRM systems.Assisting customers with product information, ordering, billing, and account inquiriesProviding technical support for software, hardware, and other productsEnsuring customer satisfaction and maintaining a high level of customer serviceRecording and maintaining accurate customer records and informationCollaborating with other departments to resolve customer issuesIdentifying and escalating complex issues to the appropriate teamsKeeping up-to-date with product knowledge and industry trendsContributing to the improvement of customer support processes and proceduresMore information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position?

Ans: A candidate must have a minimum of fresher as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What are the salary requirements for this job?
Ans: The salary range is between 10000 and 12500 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Pune. What is the hiring Process of this job? Ans: The hiring process all depends on the company.
Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position?

Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

12th Pass (HSE)

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about this Customer Care Executive JobPlease go through the below FAQs to get all answers related to the given Customer Care Executive jobWhat are the job requirements to apply for this Customer Care Executive job position? Ans: A candidate must have...
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agreed SLAs/KPIs End to end order management for smooth delivery Perform escalation management, wherever necessary and in case project is in jeopardy Supplier co-ordination for Service Delivery Other requirements A good team player & good Customer...