Customer Support Representative Jobs Opening in EMAGN SOLUTIONS PVT. LTD at Sector 62, Noida, NoidaLess

Job Summary: We are looking for a dynamic and confident Customer Support Representative to join our team. The ideal candidate will be able to manage customer inquiries and feedback efficiently and effectively, ensuring customer satisfaction and maintaining a positive company image.Key Responsibilities:Handle inbound and outbound customer inquiries via phone, email, or chat in a professional and timely mannerAddress and resolve customer queries, concerns, and complaints with a focus on first-contact resolutionCollect and manage customer feedback to ensure continuous improvement of services and productsMaintain accurate records of customer interactions in our CRM systemCollaborate with other teams to ensure customer issues are escalated and resolved promptlyProvide clear and concise communication to customersRequirements:Any graduate with strong communication skills (both written and verbal)Comfortable interacting with customers in a friendly and professional mannerExcellent problem-solving abilitiesConfident and proactive in addressing customer concernsPrevious experience in customer service (preferred but not required)Key Skills:Communication (verbal and written)Problem-solvingTime managementCustomer-focused attitudePositive and confident demeanorBenefits:Competitive salary with incentivesProfessional growth opportunitiesFlexible work environment with fixed Sat-Sun offMore information about this Customer Support Representative JobPlease go through the below FAQs to get all answers related to the given Customer Support Representative jobWhat are the job requirements to apply for this Customer Support Representative job position?

Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Representative position? Ans: There are immediate 1 job openings for Customer Support Representative in our Organisation.

B.Com, BA, BBA/BBM, BCA, Other Graduate