SCM - Warranty Claims

apartmentTATA Consultancy Services Ltd. placePune calendar_month 

Job Description

Job Description

Job Description :

Warranty Administration : . Process warranty claims in accordance with the guidelines . Assist warranty team members for process related queries. . File warranty documentation and maintain records as necessary . Assist in SOX control documentation . Respond to queries from dealers . Analyse data with focus on reducing warranty expense .
Follow up with the business and distributors regarding unpaid claims Teamwork and Communication :- . Responsible for own learning and development with guidance from team leader/ manager . Ensure Customer Centric and Partnership Approach to develop strong relationships with other working groups .

Effective communication of issues across the TMLBSL and working groups . Ability to work with flexible job duties & shift and scope of work. . Desire to learn & achieve more.

10th/12th + Diploma in Automobile or 15th + NCVT Motor mechanic or 15th + ITI (Automobile/ Motor Vehicle Mechanic) or BE/B.Tech in Automobile/ Mechanical Engineering

Minimum 3 years of Technical & Practical work experience on Commercial vehicles in automobile dealer/service center/workshop.

Desired Candidate Profile

BACHELOR OF ARTS, BACHELOR OF BUSINESS ADMINISTRATION, BACHELOR OF BUSINESS MANAGEMENT, BACHELOR OF BUSINESS STUDIES, BACHELOR OF COMMERCE

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