Customer Service Specialist
Gurgaon
Overview:
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.Learn more about what we do.
Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities:
Key responsibilities include the following:
- Ensure that all orders result in accurate and clear invoices, with proper invoice and revenue recognition in compliance with ACS606 and SAB101 guidelines.
- The person will be responsible for subscription contract amendment in Oracle cloud, proceed credit rebill, handle manual invoices, milestone billing, custom billing etc
- Accountable for invoice accounting and processing receipts
- Work closely with the Credit and Collections department to resolve invoice disputes and support any customer communication related to them.
- Build and maintain strong communication channels with the Global Software and Services team, Account Managers, management, business partners, and cross-functional teams to address invoice-related issues.
- Participate in cross functions projects and initiate new idea/projects for process improvements
- Coordinate with finance stake holders to complete internal and external audit
- Able to solves/help the team to solve complex billing issues which might impact payment, including local tax, LC, invoice, customs clearance, foreign exchange, etc.
- Responsible for performing receipt accounting.
Qualifications:
Careers Privacy Statement
***Keysight is an Equal Opportunity Employer.***
Mindverse AIDelhi, 29 km from Gurgaon
Location: Remote (Global) We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience with Mindverse AI. You will handle inquiries, provide product support, and play a key role in enhancing user...
Google IncGurgaon
environment.
Preferred qualifications:
• Experience using Ads or other online advertising solutions and the media landscape.
• Experience in account/campaign management roles, technical troubleshooting or customer support.
• Experience in developing...
AgodaGurgaon
career in customer service, we want you! We are currently looking to recruit Customer Service Specialists to be based in our Gurgaon office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company...