Senior Field Quality Assurance Specialist
Job Description
Location:
India
Position Overview
Ensures finished products are in compliance with all design specifications and meet all required quality standards signed off during PP stages.Where issues or non-compliance is identified, or raised by team, escalates concerns to immediate supervisor and Director for resolution and follow through.Assures that factories have proper production process controls foundations in place align with RL QMS Foundations.Periodically reports on vendor performance management, carryout risk analysis of supply vendors and formulate corrective action plans where required.Oversees 3rd party inspections.Oversees VQA across multiple production locations, measuring performance align with the business strategy.Supports Protecting the RLC Brand and is customer quality focused.Upholds quality expectations through accurate and thorough inspections, ensuring manufacturers/factories have executed to intended Design Aesthetic in mass production, while also making sure products conform to all required Compliance, performance and brand standards.
Essential Duties & Responsibilities- Ensures effective implementation of QMS, standards and measures with tech pack / PP sample and design intent (joint effort with FME).
- Attends PP meetings to assure that all manufacturing risks are mitigate during the final PP sign off during the risk assessment process and work close to Product lead/PE teams to highlight any possible manufacturing risk and possible solutions during the meeting.
- Provides regular feedback to production team if there is any delay anticipated in shipment.
- Responsible for pilot, in-line and final audits. Make sure Vendor/Factory finds right solutions during pilot and inline stages. Reporting quality status within QCI system.
- To be mentor to support VQP / VQA training. Provide feedback and data on VQA performance.
- Oversees Inline / Final Inspections VQA.
- Oversees 3rd party inspections.
- New Facility Onboarding process in the fields (joint effort with FME).
- Ensures transparency and adherence to escalation process when escalation required.
- Must have 6+ years ofworking experience in QA/QC fields teams.
- Experience in production quality and special projects on efficiency, SWAT support.
- Good communication skills.
- Ability to analyze issues and solve problems.
- Good command of English language (written and spoken), as well as local languages.
- Diploma holder in relevant field, Industrial Engineering preferred.