Application Support Engineer - ref. a44086303
Accenture Coimbatore
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users.
Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability.
Roles & Responsibilities:- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Troubleshoot and resolve technical issues reported by end-users.
- Collaborate with cross-functional teams to investigate and resolve application-related incidents.
- Monitor application performance and stability, proactively identifying and addressing potential issues.
- Provide timely and effective support to end-users, ensuring minimal disruption to their workflow.
- Document and maintain knowledge base articles for troubleshooting common issues.
- Conduct root cause analysis for recurring incidents and implement preventive measures.
- Stay updated with the latest technologies and industry trends to enhance application support processes.
- Must To Have Skills: Proficiency in Microsoft Windows Server Administration.
- Good To Have Skills: Experience with PowerShell scripting.
- Strong understanding of networking concepts and protocols.
- Experience in troubleshooting and resolving issues related to Microsoft Windows Server.
- Knowledge of Active Directory, DNS, DHCP, and Group Policy.
- Familiarity with virtualization technologies such as VMware or Hyper-V.
- The candidate should have a minimum of 3 years of experience in Microsoft Windows Server Administration.
- This position is based at our Coimbatore office.
- A 15 years full-time education is required.
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AccentureCoimbatore
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows...