Team Lead - Operations (BPO)
Three Across Mohali
Job Description
Job Title: Team Leader - Operations (ATL)Location: Mohali
Process: International BPO
Working Days: 5 days (Rotational Shifts)
Salary: Up to 6.5 LPA (Max 25% hike on last CTC)
Job Summary:
We are looking for an experienced Team Leader - Operations with at least 1 year of experience as a Team Leader (on papers) in a BPO. The candidate must have expertise in AML, KYC, KYB, FinTech, FinGram, or Banking and strong team management skills.
Key Responsibilities:
- Lead and manage a team to achieve performance targets.
- Handle shrinkage, alteration, CSA DSAT, NPS, quality adherence, shift adherence, login adherence, AC PT analysis, and BQ management.
- Conduct performance reviews, coaching, and team meetings.
- Ensure compliance with quality standards and manage operational metrics.
Requirements:
- Experience: Min 1 year as a Team Leader in a BPO (on papers).
- Domain Knowledge: Expertise in AML, KYC, KYB, FinTech, FinGram, or Banking.
- Skills: Strong leadership, communication, and analytical skills.
TaskUsMohali
stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
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How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor...
TaskUsMohali
stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
nA
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor...
Destination HotelsChandigarh, 9 km from Mohali
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Qualifications
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