Infra Dev Specialist
Job Description
We are seeking an experienced Infra Dev Specialist with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in ServiceNow ITSM Web Services and ITIL. This role requires a hybrid work model with day shifts and no travel.Proficiency in English is essential. The candidate will play a crucial role in enhancing our IT infrastructure and ensuring seamless service delivery.
Responsibilities- Experience on ITIL Process consulting and or implementation
- ServiceNow Implementation Specialist & Admin certification
- Lead and own ServiceNow technical deliveries
- Should have completed ServiceNow Integrations with Third party tools using APIs Web Services
- Design & Implement ServiceNow Integration with Third party APIs tools using various adaptors plug ins Integration techniques using Web-Services like SOAP REST etc.
- Experience on LDAP SSO integrations Experience with Enterprise tools like eMite Zenoss or any other ITSM tool
- Define and implement differentiators for ServiceNow development and support projects
- Experience on following ServiceNow modules Incident Management Problem Management Change Management Service Level Management CMDB Knowledge Management Asset Management and CMS
- Experience on Java scripting
- Ability to define and implement best practices
- Experience in creating and modifying workflows
- Experience in design development and deployment in ServiceNow
- Experience in documentation and review activities
- Experience in complex data migration
- Experience in conducting trainings on ServiceNow
- Excellent experience on complex ServiceNow integrations
- Experience in creating custom applications
- Good understanding on ServiceNow dedicated and shared instances usage and feasibility
- Excellent experience in creating customer reports and dashboards
- Experience in conducting and document due-diligence for customer tools process and projects
- Experience on configuration management process definition modeling and process refinement
- CMDB and Discovery troubleshooting
- Experience on ServiceNow foundation data management and data modelling
- Ability to create integration architecture
- Ability to create templates for foundation data CMDB etc.
- Experience in Java and related web technologies is preferred
Certifications Required
Certified ServiceNow System Administrator ITIL Foundation Certification
The Cognizant community:We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 350,000 associates around the world.
- We don't just dream of a better way - we make it happen.
- We take care of our people, clients, company, communities and climate by doing what's right.
- We foster an innovative environment where you can build the career path that's right for you.
Cognizant is one of the world's leading professional services companies, transforming clients business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.
Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at
Our commitment to diversity and inclusion:Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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Disclaimer:Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.