Customer Experience Specialist Mumbai
Abbott Laboratories Mumbai
MAIN PURPOSE OF ROLE
Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities.
MAIN RESPONSIBILITIES- Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions.
- Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution
QUALIFICATIONS
Education
Associates Degree (± 13 years)
Experience/Background
No Experience
Kotak Mahindra Bank LimitedThāne, 16 km from Mumbai
Job Description
Job Role :
• Handling customer queries / complaints primarily on emails, letters and calls for Retail Assets
• Adhere to agent-level Service Level Agreement (SLAs) specific by the process
• Ensure adherence to time schedules (Turn...
AmazonThāne, 16 km from Mumbai
/ Manufacturing companies.
• Excellent communication and negotiation skills.
• High presentation, reporting and team player skills
• Excellent knowledge of Excel and Word and power point.
• Overall experience 2-3 years
• Demonstrated intense customer focus...
Kotak Mahindra Bank LimitedMumbai
service levels committed are met and exceeded.
• Publish the daily report to TM and UM.
Job Description :
Graduate
Minimum 1 to 2 years of experience in customer service role on email support or calls.
Excellent communication skills - Verbal & Written...