Payroll Operations Senior Analyst
Designation: Payroll Operations Senior Analyst
Qualifications:Any GraduationYears of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Payroll Senior Analyst oversees the complete payroll process, ensuring accuracy and timeliness while managing a team and client stakeholders.
Key Responsibilities:
Payroll Expertise: 5-7 years of payroll experience, including US/Canada payroll systems.Team & Stakeholder Management: 3+ years managing teams and client relationships.
Payroll Legislation Knowledge: Strong knowledge of US payroll laws (e.g., W4/W2, Final Paycheck).
Payroll Accuracy & Controls: Expertise in payroll reconciliation, error checks, and variance analysis.
ERP Systems Knowledge: Familiar with ERP tools like SAP, Workday, PeopleSoft.
Communication Skills: Strong verbal and written communication.
Process Metrics & Improvement: Knowledge of SLA, OLA, KPI, with ability to improve processes.
Issue Resolution: Escalate and resolve complex issues.
Business Continuity Planning: Ensure up-to-date disaster recovery plans.
Project Planning: Develop and track project plans and schedules.
Root Cause Analysis: Assist with problem-solving and corrective actions.
Knowledge Transfer & Process Involvement: Support process/client knowledge transfer and initiatives.
Dashboard & Reporting: Regularly review and update process dashboards.
Collaboration & Support: Participate in meetings, escalate IT issues, and assist during client visits.
Process Improvement: Propose and implement improvements for efficiency and accuracy.
Stakeholder Collaboration: Work closely with internal and third-party teams to meet business goals.
What are we looking for? Team Development:
Ensure the team is well-staffed and skilled, coordinating with HR and leadership.
Foster a performance-driven, competitive culture with clear career paths.
Support team training and onboarding, focusing on compliance, controls, and customer service.
Boost team morale through bonding activities and engagement.
Handle team escalations and people-related queries.
Retain and grow talent with clear performance goals and recognition.
Lead or assist in analysis and project activities for team responsibilities.
May provide input into team budgets, performance assessments, and hiring.
NARoles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems
- Your day to day interactions are with peers within Accenture
- You are likely to have some interaction with clients and/or Accenture management
- You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
- Decisions that are made by you impact your own work and may impact the work of others
- In this role you would be an individual contributor and/or oversee a small work effort and/or team
- Please note that this role may require you to work in rotational shifts