Sales Program Manager
Job Description
Job Title: Sales Program Manager, Allen OnlineLocation: Bengaluru (Karnataka)
Individual Contributor position
Headcount: 1
Job Description
About ALLEN Digital
Allen Digital is the outcome of a strategic partnership between Allen Careers Institute and Bodhi Tree Systems, which aims to ensure tech enablement for millions of students. Allen Digital seeks to build an EdTech platform that provides students with everything a classroom cannot.Allen has the backing of some of the best names in business, education, and technology. With 35+ years of industry leadership, Allen is poised to revolutionize education through its enhanced technology platform.
At Allen, we help students prepare for medical and engineering entrance exams such as the National Eligibility cum Entrance Test (NEET), JEE Entrance Examination (JEE Mains & Advanced), and school/board exams, including Olympiads, NTSE, etc.
Role
The Sales Program Manager will streamline and enhance sales processes, ensuring operational efficiency and data-driven decision-making. This role will support the direct sales teams by strengthening data analytics, optimizing lead management, and providing strategic sales insights.A crucial part of the role involves ensuring efficient sales operations, timely performance tracking, and smooth collaboration with other teams. As the role evolves, you'll take on more responsibilities in sales process excellence.
Key Responsibilities- Process design: Identify and resolve bottlenecks in sales workflows by implementing standardized procedures across the sales team and ensuring alignment with business objectives
- CRM & Data Management: Oversee the CRM system, ensure data accuracy, and conduct regular audits to support actionable insights for the sales team.
- Performance Analytics: Provide detailed reporting and analysis on sales activities, trends, and outcomes to track KPIs and support strategic decision-making.
- Collaboration: Work closely with product, category and marketing to identify sales initiatives, build sales materials and feature requirements to meet sales & customer needs
- Sales Excellence & Insights: Provide detailed insights and strategic recommendations to improve team performance. Identify and promote best practices across the sales function to elevate overall performance.
- Proficiency in data management, dashboards creation and reporting
- Strong problem-solving and analytical skills, with the ability to interpret data effectively
- Excellent communication and collaboration abilities
- Proactive, hands-on approach with an ownership mentality
- Comfortable working in ambiguous and unstructured environments
- B.Tech or equivalent degree from top-tier colleges
- 3+ years of experience with a mix of data management & business owner/ program manager roles
- Strong communication and negotiation skills