Program Manager, 5th Avenue

As a L5 program manager, you will work on driving projects/initiatives to lower our cost to serve our vendors. You will be responsible for indentifying thise opportunities both with RBS/retail teams and aligning stakeholders to implement these initiatives.

1. Ambiguity Management: You will be working in new environment where there is no clear ‘right’ path or solution defined earlier.
2. Program Development: Developing the strategy to improve the business metrics and align with leadership.
3. Building HOTW Solutions: Developing tech-first solutions for reducing the manual dependency to drive cost-effective and centralized teams.
4. UDE: Diving deep on the data, analyzing trends, inputs to provide data driven solutions to permanently eliminate the defects upstream.
5. Stakeholder Management: Understand partner teams’ problems, identify sweet spots to enable premium relationship with key high-level stakeholders such as category leaders, country managers of new MP launches.
6. Deliver Results: Work backwards from the business impact and customer experience to define the steps to followed

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level
• Experience defining program requirements and using data and metrics to determine improvements
• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.