Service Delivery Ops Associate Manager
Designation: Service Delivery Ops Associate Manager
Qualifications:Master of Business Administration/CA Inter/ICWA(Inter)Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.
The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.
In this team, you will help in providing universal banking functionality to banks. With a focus on product strategy and a global market presence. This team will help in providing solutions to customers on industry-accepted platforms and Lead Product Managers to build an ecosystem of products and assets around these platforms namely Bancs, Finacle, Finastra, Pega, nCino.What are we looking for? Multifamily Operating Statements & Rent Rolls
Familiarity with typical multifamily property operations
Understanding of the typical accounting methods and line item categorizations used when reporting the operations of multifamily properties
Comfort in reviewing operating statements for irregularities, such as one-time income/expenses and omissions
Familiarity with typical multifamily rent roll formats and comfort in interpreting the data therein, such as contract rent, market rent, occupancy, concessions, lease terms, non-revenue allowances, etc.
Multifamily Market Analysis
Familiar with the MSA and submarket framework leveraged by many market research firms
Understanding of the dynamics and relationship between market inventory (supply), absorption (demand), rent, and vacancy
Comfortable review market data from standard research sites and leveraging that data to make decisions that impact the sizing of the loan
Multifamily Affordability Estimators (MAEs)
Familiar with the MAEs published by the GSEs and having the ability to review and verify the accuracy of MAEs
General understanding of the importance of an MAE as it relates to impacts on pricing for GSE loans.
Standard Agency NCF / NOI Calculation
General understanding of the Agencies’ standard practices for deriving NCF / NOI and experience in deriving NCF / NOI calculationsExperience in considering historical, budgeted, and comparable data to derive NCF / NOI calculations that are well supported
Familiarity with typical methodologies for calculating Real Estate Taxes levied on multifamily real estate throughout the various counties within the United States
Experience in researching recent tax levies and assessments to derive the current, in-place taxing methodology
Comfort in conversing with an appraiser, if needed, to determine how Real Estate Taxes may be applied to value calculations and to pro forma operations
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems
- Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
- The person requires understanding of the strategic direction set by senior management as it relates to team goals
- Primary upward interaction is with direct supervisor or team leads
- Generally interacts with peers and/or management levels at a client and/or within Accenture
- The person should require minimal guidance when determining methods and procedures on new assignments
- Decisions often impact the team in which they reside and occasionally impact other teams
- Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts