System Engineer - L2
Space Matrix Design Consultants Gurgaon
Statement of purpose
To plan, implement and maintain desktops, printers, servers, voice and network infrastructure to ensure consistent performance through maximum uptime.
Summary of essential Job Functions- Should have good experience in Operating System (Win & MAC), Software & Hardware Support
- Should have good experience in Laptop & Desktop Support
- Managing the End users support tickets on helpdesk portal
- Resolving tickets within the SLA
- Configuring & troubleshooting the printer, scanner / Plotters (Windows & Mac)
- Exposure in Active Directory user creation & deletion
- Monitor & support wired & wireless network
- Remotely resolving application / Windows / network Issues
- Maintaining Assets through Asset Management Tools (Must)
- Weekly update on the site health status to the stakeholders (Must)
- Should have Basic knowledge on windows Servers & Storage
- Good to have Exposure to Google Workspace & its Apps
- Extend support to Infra team for Data Center maintenance activity
- Should be ready to work on weekends for any major issues / Data center upgrade activity
Requirements
Desired Skills and Experience- Good understanding of Systems, Server, Voice & Basic Networking
- Willingness to work on weekends as & when required (During IT Maintenance / Outages / Implementation)
- ITIL Certification (an added advantage)
- Knowledge on CAD or designing tools (an added advantage)
- Understanding of business processes
- Ability to communicate effectively across All Levels in the Organization
- Excellent problem-solving skills
- Strong verbal & written communication skills
- Good listening & consultative skills
Minimum requirements (Education Qualification & Work Experience)
Engineering or bachelor’s degree in any Branch (preferred Computer Science /Electronics / Telecommunication branches).
Microsoft or any relevant technical certification
Minimum 3-4 years relevant experience
Technical Competency Requirements:
Basic knowledge on Server Administration with knowledge on Active directory/DNS/DHCP/FTP etc. Also familiar with Windows Server 2012 or above and Linux
Infraveo TechnologiesGurgaon
Job Description
Skills:
Network Administration, Cloud Computing, Virtualization, Cybersecurity, Scripting, Server Management, Disaster Recovery, IT Infrastructure Design,
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