CEC Officer - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service
Kotak Mahindra Bank Limited Thāne
Job Description
- Graduate
- Minimum 1 to 2 years of experience in customer service role on email support or calls.
- Excellent communication skills - Verbal & Written
- Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays
- Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift
- Good listening skills and strong communication abilities.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
- Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Kotak Mahindra Bank LimitedThāne
Job Description
CEC - Service Assurance Officer
Department Customer Experience Center
Location Thane
Reporting Relationship CEC - Team Leader - Service Assurance
Position Grade Assistant Manager/Deputy Manager
Job Role
• To respond to customer...
Tata Mutual FundThāne
Job Description
Job Description
Job Description (JD)
Manager - Communication Management, CX
Grade: M3
Key Objective of the Job:
1. Improving the customer experience by improving the communication design
2. Managing existing customer...
Kotak Mahindra Bank LimitedThāne
enhance overall team performance.
Job Description:
• Graduate.
• At least 1-2 years of experience, with at least 6 months in a customer service role. Understanding of the call centre industry is an advantage.
• Excellent communication skills - Verbal...