Strategic Sourcing - Travel & Events Manager 1

Job Description

You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Vendors may include but are not limited to: event management companies, audio visual providers, and event venues (i.e. hotels, convention centers, restaurants, exhibit halls).

Involved in day-to-day management of India employee domestic and international travel services. Duties to include (but not be limited to): assisting employees to make, update and cancel air, hotel, and ground transportation arrangements; ensuring employee travel requests are within firm policy and align with intended budgets; collaborates with other internal teams to ensure travel policy and individual travel requests are in compliance with other relevant policies and procedures (specifically Global Mobility and Finance); and manage India travel vendor relationships in collaboration with the firms Global Travel Director.

Essential Duties (Required duties that employees must accomplish. Performance is measured)

• Liaise with key functional group personnel to understand strategy and meeting specifications to develop RFP's to send to vendors, ensuring requests are in compliance with regulatory requirements and firm policies and procedures.
• Initiate RFP's and obtain vendor bids using firm approved technology (Cvent) as well as working directly with approved national sales contacts to identify and select suppliers that meet quality standards. Review offers and make vendor recommendations based on many factors including specifications of the event, budgets, vendor rating/reviews, vendors willingness to negotiate and accepts firms preferred contract terms, and overall product/service value.
• Negotiate contracts, obtaining best value rates for products or services to include (but are not limited to) rooms, food & beverage (F&B), audio visual (AV), event management companies, and other frequently purchased meeting/event necessities.
• If necessary, work with contracted vendors to negotiate and amend agreements as required.

• Strategically develop and implement a fully functioning travel desk in India.
• Intake travel requests from employees ensuring they have appropriate pre-approvals for travel, are within travel policy, and ensuring the employee is aware of other relevant tasks to be completed prior to traveling.
• Submit travel requests to firm approved travel vendors for making reservations, negotiating costs, and ensuring reservations are made in accordance with firm policies.
• Manages reservation changes/cancellations between the employee and the travel vendor, keeping accurate logs of any credits for future usage.
• Maintains detailed records related to: travel spend, bookings, vendor feedback, and employee issues/challenges.
• Manages the day-to-day relationship with the India travel vendors and escalates any issues to the Global Travel Director as required.

• Managing supplier performance, including regular reviews and audits to ensure quality standards, delivery schedules and cost-effectiveness and advise with respect to vendor disputes.
• Develop and maintain strong supplier relationships, ensuring open communication, mutual respect, and a spirit of partnership.
• Manage and maintain procurement and vendor databases, ensuring that records and other related documents are up-to-date, accurate, and readily accessible.
• Monitor market conditions and industry trends, staying informed about new products and services and identifying potential opportunities for cost savings.
• Provide regular reports and updates on issues related to procurement activities, goals, budgets, and performance to the management team.

Other duties as assigned - 5%

EDUCATION/CERTIFICATIONS

Required bachelor's degree in related field or the equivalent through a combination of education or work experience.

• Required basic knowledge of excel, word and word processing. Preferred prior experience working in Cvent
• Required deep understanding of the travel industry, and the ability to implement and employ strategies and negotiate costs
• Required basic understanding of contract law and ability to understand contractual language
• Required - can-do approach and problem-solver who can respond quickly, concisely, and expeditiously

• Required 3-5 years Travel Management experience
• Required 3-5 years strategic sourcing experience travel category Required 1-3 years project management/meeting planning experience Required Experience managing vendor agreements and relationships Required Experience negotiating contract terms and conditions, recognizing specific needs for travel provider contracts
• Required proven cost-benefit experience and savings in travel negotiations
• Preferred knowledge of contracting process workflow and automated contracting systems

• Required superior oral and written communication skills
• Required ability to interact effectively with all levels of the organization and with vendors
• Required exceptional listening skills

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/india.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [Confidential Information].