Cluster Sales Manager - Federal Bank - Delhi - ref. c68423019
Job Description
Role description- Position Overview
Position Title
Cluster Sales Manager
Department
Federal Bank
Level/ Band
Manager / 401
Role Summary:Dual responsibility of Joint Field Work as well as team management.- Interact with Bank's cluster head & bank employees and manage them on daily basis
- Branches directly mapped to him/her.
- Manage RMs mapped to him to help them achieve sales targets
- Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone.
- Organizational Relationships
Reports To
Zonal Sales Manager
Supervises
KAMs- Job Dimensions
Geographic Area Covered
Zone/s
Stakeholders Internal
Supervisors, RMs, Ops, Underwriting
External
Bank - Channel Partner- Key Result Areas
- Provide guidance &support to Bank's employee, TATA AIA KAMs and all stakeholders in terms of submissions, issuance , pending resolve etc
- Maintain good relationship with Bank's Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity
- Maintain persistency by monitoring case size & healthy product mix
- Ensure that they are meeting their team targets as well as individual sales targets
- Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
- Regularly interact with HR to ensure that recruitment is as per plan
- Ensure that KAMs meet their respective targets which will promote them to the next level
- Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them
Top Line Growth/Business Enablement
Achievement of NB Premium target, KAM Activation and Product mix
Business Enablers
Sales activity management, renewal collection, and high level relationship
mapping with bank staff (very important)
Risk
Own-up the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts.Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.
- Skills Required
- Good Knowledge of MS Office
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising/Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills- Incumbent Characteristics
Essential
Desired
Qualification
Graduation
Management background preferred
Experience
Should have at least 6years experience of banca sales with at least 2 years experience in leading teams.- The incumbent also preferably needs to have knowledge of retail sales in the insurance parlance.