Salesforce Quality Analyst

apartmentAngel & Genie placeBangalore calendar_month 

Job Description

Job Description: Salesforce Quality Analyst (2-4 Years Experience)
Position: Salesforce Quality Analyst
Experience: 2-4 Years
Location: Bangalore
Employment Type: Full-Time
Working Model: Hybrid
Budget: 3-6 lakhs

Job Summary: We are seeking a detail-oriented and experienced Salesforce Quality Analyst to

join our team. The ideal candidate will have 2-4 years of experience in testing Salesforce

applications, ensuring functionality, accuracy, and reliability. You will play a key role in

maintaining high-quality standards for Salesforce solutions by performing end-to-end testing, identifying bugs, and ensuring seamless functionality across all modules.

Key Responsibilities:

  1. Testing and Validation:
o Perform comprehensive testing of Salesforce applications, including functional, regression, integration, and user acceptance testing (UAT).
o Validate workflows, data flows, and business processes against documented
requirements.
  1. Test Planning:
o Develop and maintain detailed test plans, test cases, and test scripts based on
business requirements.
o Collaborate with stakeholders to define test scope and acceptance criteria.
  1. Defect Management:
o Identify, document, and track defects using tools like JIRA or other bug-tracking
systems.
o Collaborate with developers to reproduce issues and verify fixes.
  1. Salesforce Expertise:
o Test configurations, customizations, and integrations within the Salesforce

platform.

o Validate Salesforce workflows, validation rules, triggers, and Lightning
components.
  1. Automation Testing:
o Develop and execute automated test scripts using tools like Selenium, Provar, or
similar.
o Identify opportunities to automate repetitive test scenarios for efficiency.
  1. Documentation:
o Maintain thorough documentation of test cases, results, and test coverage.
o Provide detailed test reports and communicate findings to stakeholders.
  1. Collaboration:
o Work closely with developers, business analysts, and project managers to
understand requirements and resolve issues.

o Support UAT by assisting users in testing and troubleshooting issues.

Required Skills and Qualifications:
  • Education: Bachelor's degree in Computer Science, Information Technology, or a
related field.
  • Experience: 2-4 years of experience in quality assurance/testing, with a focus on
Salesforce applications.
  • Strong understanding of Salesforce platform, including:
o Custom objects, workflows, validation rules, and security settings.
o Lightning Web Components (LWC) and Apex testing.
  • Experience with testing tools such as Selenium, Provar, or equivalent.
  • Proficiency in bug-tracking tools like JIRA or Azure DevOps.
  • Knowledge of Salesforce testing best practices and methodologies.
  • Familiarity with REST and SOAP APIs for integration testing.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Quality Specialist)

are a plus.

Soft Skills:
  • Strong analytical and problem-solving abilities.
  • Excellent attention to detail and a commitment to quality.
  • Good communication and collaboration skills to work with cross-functional teams.
  • Ability to manage multiple priorities and meet deadlines.
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