Process Associate - – Insurance/ Invoice To Cash

Job Description

• Operate in a dynamic and deadline-driven environment
• Communicate with the Global Clients on calls as required for the collection of Premiums and Claims
• Perform with good processing skills and a positive, &lsquocan do attitude
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

• B.com/ BBA (Finance & Accounting graduate)
• Relevant experience
• The candidate must react positively and effectively to the needs of handling volume spikes (usually at quarter & Year ends)
• The candidate must also be willing to work in UK shifts through the year
• Deep dive understanding, research, and ability to perform day-to-day operations while maintaining SLA

• Relevant work experience in finance/accounting business/ process
• Good knowledge of using MS Office tools preferably advanced excel knowledge
• Proficient in English language- both written and oral above average comprehension skills
• Prior London Market experience will be an added advantage
• P&C Insurance experience
• Preferred Certification from CII (Chartered Insurance Institute), London, UK - LM1, LM2 & LM3

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.