Digital Mktg Advisory Associate - Accenture
Designation: Digital Mktg Advisory Associate
Qualifications:Any GraduationYears of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.
Role requires Digital Marketing Ads & Promotion creation/design
An area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements
What are we looking for? Functional Skillset:- Manage Mid-Level Tickets
- Provide New User Training
- Manage User Access and Removal from Tools
- Conduct Video Calls with Users/IT
- Task Management Tools (e.g., ServiceNow)
- Handle mid-level tickets and provide solutions efficiently.
- Train new users, ensuring they are familiar with system functionalities.
- Manage user access, including account creation and deactivation.
- Collaborate with users and IT through video calls to address queries.
- Maintain records of system tasks and updates.
Disucssion of tasks / processes / decision making in meetings
Liason with Manager / Head of"
Excellent written and spoken, ability to deliver technical content in "Plain English", participation in meetings, ability to justify decision making
Liaises with vendor on system upgrades (alongside IT) and reconfiguration and divides tasks with Advisors as neededRoles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts